Managed IT & white-glove support
A dedicated account manager who knows your business, and a help desk that answers.
- Dedicated account manager
- Proactive system monitoring
- On-site and remote support
- Clear SLA commitments
Managed IT & cybersecurity · New York
Somebody is watching your systems tonight.
Ortensie Group runs IT and security for businesses across New York, New Jersey, Connecticut and Pennsylvania. Threats spotted in under a minute, help in under fifteen, and a person who tells you what happened.
What we do
One team for all of it.
Managed IT, cybersecurity, cloud, and the unglamorous work that keeps a business online. One number to call, and nobody to blame but us.
Cybersecurity & ransomware defense
Threats found and contained before they reach your business, with a response plan written down in advance.
- Real-time threat detection
- Endpoint protection and EDR
- Incident response playbooks
- Vulnerability assessments
Microsoft 365
Migration, security hardening and day-to-day administration by Microsoft-certified engineers.
- Seamless migrations
- Security configuration
- User training and adoption
- Ongoing optimization
Google Workspace
Zero-downtime migration and a setup that matches how your team actually works.
- Zero-downtime migration
- Advanced security setup
- Collaboration tools
- Custom integration
Network & server consulting
Infrastructure designed, tuned and hardened for uptime you can plan around.
- Infrastructure assessment
- Performance optimization
- Security hardening
- Scalability planning
Backups & business continuity
Immutable backups and a recovery plan that has been tested, not assumed.
- Automated backup systems
- Quarterly restore testing
- Disaster recovery plans
- Compliance documentation
PCICMMCNISTHIPAA
Talk to us about your setup
Why firms switch
Sound familiar?
Most of the businesses that call us already have an IT provider. What they don’t have is a straight answer.
How it usually goes
How it goes with us
You find out the server is down when three people walk over to your desk.
You hear it from us first, usually before anyone else notices.
A ticket sits for two days. No update, no name, no idea where it went.
A reply in under fifteen minutes, from someone whose name you know.
Your vendors blame each other while your team sits and waits.
We own the problem and deal with the vendors ourselves.
You get told it was “a DNS thing” and nothing else.
Plain English, and a write-up you can forward to your board.
Backups exist. Nobody has ever tried restoring one.
Quarterly restore tests, documented, so you know they work.
How we work
Four steps. No mystery.
From the first assessment to the monthly report, you always know which step you’re on and who is doing what.
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STEP 01
Discovery & analysis
We learn how your business runs, then assess what you actually have: hardware, licences, backups, and the risks nobody has looked at in a while.
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STEP 02
A roadmap built for you
A custom IT and security plan shaped around your goals, your budget and where you’re growing, not a package we sell to everyone.
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STEP 03
Implement
Migration, hardening and remediation, scheduled around your business so your team barely notices the work happening.
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STEP 04
Protect & optimize
Monitoring, patching, reporting and plain-English advice every month, with a named person accountable for all of it.
Industries
We know what an hour offline costs you
It means something different to a recruiter, a warehouse and a law firm. We plan, price and respond accordingly.
Staffing & Search
Recruiters live in the inbox, the phone and the ATS. When those stall, placements stop. We keep the desk moving all day.
Explore
Software & Technology
Anything that stalls the team stalls the roadmap. Reliable environments, sane access control, and no babysitting required.
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Manufacturing & Logistics
When the line stops, everything stops, and the bill is counted in late shipments. We take the risk out before it reaches the floor.
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Professional Services
Billable hours and client confidentiality are both on the line. We protect the second without eating into the first.
Explore
Hover a panel to open it.
What changes
What this looks like six months in.
Not features. The difference your team and your accountant actually notice.
Fewer emergencies
Predictable operations, fewer interruptions, and far fewer calls that start with “everything is down.”
Audit-ready
PCI, CMMC, NIST and HIPAA support, with documentation ready before anyone asks for it.
Faster migrations
Microsoft 365 and Google Workspace moves that don’t cost your team a week of productivity.
Clear ROI
Lower long-term IT spend, because preventing problems costs less than reacting to them.
Where we are
A New York firm, in New York.
Our office is on Vanderbilt Avenue, beside Grand Central. When something needs hands on it, an engineer gets on the subway. When it doesn’t, it is usually fixed remotely before your day starts. We cover New York, New Jersey, Connecticut and Pennsylvania.
Get started
Let’s look under the hood.
A free security assessment, in plain English: what’s exposed, what’s out of date, and what we’d fix first. You keep the findings either way, whether or not you hire us.
Prefer email? hello@ortensiegroup.com